How Do I Re-install The Genesis Club Pro Plugin?
To make a clean reinstall of Genesis Club Pro do the following:
- Get the plugin zip file. You can download it from the membership dashboard which you can login to here.
- Log in to wp-admin on your site and go to Plugins
- Deactivate Genesis Club Lite if it is active
- Deactivate Genesis Club Pro if it is active
- Delete Genesis Club Pro
- Click Add New, then upload, Browse to file and click OK to upload and install
- Activate Genesis Club Pro
Add Your License Key
Click on the Genesis Club Pro > API Key page and enter your Pro license key and Save.
If the license key is valid and has not expired then a green check mark will appear and hence you are eligible for any plugin updates.
You can expect something new in the plugin each month either by way of bug fixes or new functionality. We maintain a complete list of all changes to the plugin which you can review at any time.
Each change is color-coded for bug fix, maintenance, enhancement and new feature so you can quickly see how frequently it is updated and how well-maintained the plugin is.
To update the plugin just go to the Plugins page and if the an update is available and your license is up to date then you can get the update by clicking the Update Now link.
Please always make sure when updating the plugin you wait until you get BOTH messages: Plugin updates successfully AND Plugin re-activated successfully: this makes sure any maintenance functions associated with the update have time to take place.
Checking For An Update
Sometimes it can take up to 24 hours for your website to be notified of a new update. If you happen to know there is a new update to the plugin, yet it is not showing for you, you can force the notification to appear.
- On your dashboard, go to the Genesis Club Pro > API Key.
- Click on the Updates tab
- Click the link that appears there under the words, “check for an update of Genesis Club Pro”
- If there is an update it will now show up against Genesis Club Pro in the plugins list
What Is Your Refund Policy?
Genesis Club Lite does not contain any premium functionality but will give you an idea of what the plugin can do.
Once you purchase Genesis Club Pro, if you find a problem with the code in the plugin that we cannot fix, we will refund your payment within 30 days of purchase. This does not apply to license renewals, only to the original purchase.
We ask that you contact us for support on any issue to give us a chance to resolve.
If the problem turns out to be within a 3rd party plugin, and not within the Genesis Club Pro plugin itself, then we will not refund for this reason.
If it is within 30 days of purchase, you have asked us for help with a problem that is in our code, and we have been unable to resolve the issue, we will refund on request.
What Is Genesis?
When you install a Genesis child theme onto your WordPress site, you have to install two themes – the Genesis Framework and the child theme. The child theme is the one that is actually active, while the Genesis framework just has to be installed, but not active.
This is what it looks like in the WordPress dashboard. This is a screen capture of the theme page on this site which is running a Genesis child theme called Metro Pro. However we have modified it quite a bit.
Does The Genesis Club Pro Plugin Create Squeeze Pages?
The Genesis Club Pro plugin tries to do as much as possible to make your life online, as you strive to build a business, as fruitful as possible. The plugin does many things, and Squeeze Page creation is one of them.
We have tutorials that show you how to build landing pages of various kinds manually, and we have built in some simple squeeze pages into the plugin.
How Do I Get Access To Support ?
Is It A One Time Only Payment?
If you like the plugin and want to continue getting new features, updates, support and bug fixes you will need to renew your license in 12 months.
However, if you choose not to renew, the plugin will still be yours to use, but you will not get further support, updates, new features, nor bug fixes.
Is The Genesis Club Pro Plugin Compatible With HTML5?
We will fix any bugs you identify as quickly as possible.
Do I Need Genesis To Use The Genesis Club Pro Plugin?
You can purchase the Genesis Framework and a child theme at the StudioPress website.